Serve the person, serve the mission.
We help clients reduce service time for citizens--both online and in person--resulting in less service recovery time and increased citizen satisfaction. Through personalized digital engagements for citizens, we offer federal clients more time and budget for mission delivery.
We create powerful one-to-one citizen communication at scale. We develop and execute strategies that predict behaviors to delight and engage citizens through every step in the citizen journey.
Using digital technology effectively creates operational efficiencies for agencies looking to streamline processes. We let technology do the work for you to save time and improve information accuracy.
Related Work
Department of Energy
Find out how we used the Sitecore Experience Platform (XP) and our own proprietary Natural Language Processing technology, FiF, to create a personalization experience that takes data from a large variety of sources and helps our customers find what they need faster.
NIH National Center for Biotechnology Information (NCBI)
The National Center for Biotechnology Information (NCBI) is a division of the National Library of Medicine within NIH and is responsible for developing new information technologies to aid in the understanding of fundamental molecular and genetic processes that control health and disease.
Space Telescope Science Institute (STScI)
With the launch of the James Webb space telescope imminent, STScI needed to revamp their website and providing a modernized user experience to fulfil their mission to educate the public and build scientific knowledge for all humanity.
Download our detailed capabilities for Federal Government Customers.
Additional Related Clients
Related Insights
No fluff. Just facts. Learn more about the various regulations, guidance, and mandates for agencies to deliver a 21st Century citizen experience.